Managed Domain Registration Terms

Version 1.0. Effective July 9, 2026.

These Managed Domain Registration Terms supplement the Workganic Customer Agreement and apply when a customer requests, registers, renews, manages, or transfers a domain through Workganic. If these terms conflict with the Customer Agreement on a domain-specific issue, these terms control for that issue.

1. Customer Ownership and Workganic’s Role

The customer is the beneficial owner of each approved domain registered for its tenant. The customer designates Workganic as its technical, billing, and administrative agent for the managed-domain service. Workganic uses a third-party accredited registrar of record and registry services to perform domain operations. Workganic is not an ICANN-accredited registrar.

The customer authorizes Workganic to submit instructions, maintain required records, receive registrar notices, and take technical actions reasonably needed to register, renew, secure, route, suspend, or transfer the domain under these terms. This agency does not transfer the customer’s beneficial ownership to Workganic.

2. Accurate Registrant Information

The customer must provide complete, current, and accurate legal name, email, phone, and postal-address information for the domain owner. The person accepting these terms represents that they are authorized to bind the customer and request the domain. The customer must promptly update Workganic when this information changes and respond to any verification request within the stated deadline.

The customer authorizes Workganic to store and submit this information when required by the registrar, registry, applicable policy, or law. Privacy or proxy services may be enabled where available, but they do not remove the customer’s obligation to provide accurate underlying information.

3. Availability, Eligibility, and Registration

A search result or quote does not reserve a domain. Registration is complete only after payment, Workganic approval, provider acceptance, and confirmation in the tenant account. Premium names, unsupported extensions, names with special eligibility requirements, auctions, backorders, and bulk registrations are excluded from self-service registration.

Workganic may reject or cancel a request before registration when information is incomplete, the price expires, the request creates legal or security risk, the name violates policy, or a registrar or registry requirement cannot be met. A domain may become unavailable between search and registration.

4. Pricing, Payment, and Refunds

The annual Workganic price shown before checkout includes the current third-party registration or renewal cost plus a $5 managed-service fee. Registration and renewal costs can change. A renewal checkout will show the then-current annual price before payment.

Payment is due before Workganic submits a billable registration or renewal. Third-party registration, renewal, restoration, and transfer charges are generally nonrefundable after they are committed. If payment succeeds but registration cannot be completed, Workganic will investigate and provide the refund or account-credit remedy required by applicable law and the underlying provider outcome.

5. Renewal and Expiration

The customer is responsible for timely renewal. Workganic will display the known expiration date and may send renewal notices, but failure to receive a notice does not extend the registration. Renewal is not complete until payment and provider confirmation occur.

Nonpayment may cause suspension, expiration, deletion, or loss of the domain. Redemption or restoration, when available, may require additional fees and is not guaranteed. Renewal processing is frozen after a transfer-out request unless necessary to prevent an imminent unintended expiration and the customer authorizes that action.

6. Managed DNS and Product Restriction

While a domain remains in the managed service, Workganic controls its DNS configuration. Workganic permits only records needed for Workganic Marketing Sites, website certificate validation, platform security, and Workganic Mail after the customer starts mail activation. Arbitrary DNS hosting and customer-edited DNS records are not included.

A customer that needs unsupported DNS records may request an approved exception if Workganic offers one, or transfer the domain to another registrar. The customer must not attempt to bypass managed DNS controls or use the domain in a way that harms platform security or another tenant.

7. Transfer-Out

The customer may request transfer-out at any time from the tenant account. Workganic will not impose a contractual transfer lock beyond applicable security, registrar, registry, payment, dispute, or legal requirements. Completion may be delayed by an initial-registration, prior-transfer, registrant-change, court, dispute, or other mandatory hold, including a hold of up to 60 days where applicable.

Transfer-out is operator-assisted unless Workganic offers an automated method. Workganic will release the managed product lock, request the required authorization code, and deliver transfer credentials through a secure channel after identity and eligibility checks. The customer is responsible for configuring replacement DNS, website, certificate, and mail service. Those services may stop during or after transfer.

8. Acceptable Use, Suspension, and Required Action

The customer may not use a managed domain for unlawful activity, fraud, impersonation, malware, abusive communications, intellectual-property infringement, evasion of platform controls, or conduct prohibited by the Customer Agreement. Workganic may suspend DNS or related service for abuse, nonpayment, a security threat, a court or government order, a registrar or registry action, a dispute, or a material breach.

When legally and operationally permitted, Workganic will provide notice and a reasonable opportunity to cure. Suspension does not cancel payment obligations or eliminate third-party deadlines.

9. Policies and Third-Party Requirements

Each domain remains subject to applicable ICANN policies, registry rules, registrar terms, dispute policies, privacy requirements, and law. The customer authorizes Workganic to accept and administer those requirements as its designated agent where necessary to provide the service. If a required policy changes, Workganic may update the managed service or require additional customer acceptance.

10. Records and Electronic Acceptance

The customer agrees to electronic records, notices, and acceptance. Workganic may retain the accepted terms version, timestamp, user identity, contact snapshot, payment record, and operational audit evidence for at least three years or longer when required for legal, tax, security, or dispute purposes.

11. Support and Notices

Questions, ownership updates, urgent expiration concerns, and transfer issues should be submitted through Workganic Support or sent to support@workganic.ai. Legal notices may also be sent to the contact identified in the Customer Agreement.