Choose the audience
Open TeamChat and confirm the workspace and conversation. Use a channel for the intended team audience and a direct conversation only when the participants are correct.
Send a message
Review the conversation context, write a clear message, and verify mentions, links, and attachments before sending. Do not assume that a message assigns a task unless the workflow clearly records ownership and a due time.
Follow a thread
Reply in the existing thread when the topic continues. This keeps decisions and follow-up with their original context.
Find prior work
Use search and unread indicators to locate a conversation. Confirm the date, participants, and thread before relying on an older message.
Manage attention
Adjust notifications for channels and mentions without hiding work that still requires action. Reopen notification settings to verify the saved choice.
Share safely
Confirm that every participant is permitted to see the message and attachments. Use purpose-built private records for information that should not live in a broad team conversation.